Privacy Policy

Effective Date: October 26, 2026

En Fuego, LLC ("we," "us," or "our") operates the website located at https://enfuego.cc (the "Site") and provides associated text messaging and customer interaction services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site or interact with us.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be associated with an individual or device ("Personal Information"), including:

• Contact Information: Name, email address, physical address, and mobile phone number provided when you complete a form, request information, or communicate with us.
• Customer and Transaction Information: Customer interaction records, service history, and billing or transaction details.
• Internet and Device Information: IP address, browser type, operating system, device identifiers, and activity on our Site collected through cookies, web beacons, analytics tools, or similar technologies.

The information collected depends on how you interact with our Site and Services.

2. How We Use Your Information

We use collected information for purposes such as:

• Providing, operating, maintaining, and supporting our Services.
• Responding to inquiries and providing customer service.
• Managing customer relationships, transactions, and service records.
• Communicating with you, including transactional notifications, service updates, and marketing messages where appropriate consent has been obtained.
• Maintaining and improving our Site, Services, and customer experience.
• Protecting our systems, preventing fraud, and addressing security issues.
• Complying with applicable legal requirements and resolving disputes.

3. Disclosure of Information and SMS Privacy

We may use third-party vendors, contractors, subcontractors, and service providers to support our business operations and perform work on our behalf. These parties may include website hosting providers, cloud and infrastructure providers, customer relationship management platforms, analytics providers, communications platforms, payment processors, technical service providers, administrative support personnel, and text messaging providers.

These parties may receive, access, or process information as reasonably necessary to perform their assigned services or work on our behalf. We do not sell collected Personal Information or authorize our vendors, contractors, or subcontractors to use information obtained through our Services for their own independent marketing purposes.

Mobile Information and SMS Consent Privacy

We do not sell or share mobile phone numbers, SMS opt-in data, or text messaging consent information with third parties or affiliates for marketing or promotional purposes.

Mobile information and SMS consent information may be processed by our service providers, contractors, and subcontractors as reasonably necessary to provide services or perform work on behalf of En Fuego, LLC. These parties are not authorized to use such information for their own marketing or promotional purposes.

SMS consent is specific to the applicable business and messaging program and is not sold or transferred to another business for its own messaging campaigns.

We may also disclose information when reasonably necessary to comply with legal obligations, protect our rights, prevent fraud, address security issues, or respond to lawful requests.

4. Communication Preferences and Opt-Out

Email: You may unsubscribe from marketing emails using the unsubscribe link included in those messages.

SMS/Text Messages: You may opt out of text messages by replying STOP to a message from us. You may also opt out by contacting us at support@enfuego.cc or by any other reasonable means, and we will honor your request promptly. Our messaging provider, Twilio, supports automated handling of standard opt-out keywords. We configure and maintain our messaging systems to support opt-out requests and applicable messaging requirements.

Help: For assistance with text messages, reply HELP or contact us using the information provided in our SMS Terms & Conditions at https://enfuego.cc/terms.

Cookies: You may be able to manage cookies through your browser settings and any privacy controls we provide on our Site.

Message frequency varies based on your interactions with En Fuego, LLC and the messaging program you choose. Message and data rates may apply.

Opt-out preferences are maintained as necessary to honor your requests and manage messaging compliance.

5. Privacy Rights and Requests

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain Personal Information, as well as other privacy rights.

To submit a privacy request, contact us at privacy@enfuego.cc or write to us at:

En Fuego, LLC
2355 Fairview Avenue North, Suite 241
Roseville, MN 55113

We may take reasonable steps to verify your identity and will respond in accordance with applicable legal requirements. Certain information may be retained when needed for legal compliance, security, recordkeeping, dispute resolution, or the management of opt-out preferences.

6. Data Retention

We retain Personal Information for periods appropriate to the purposes for which it was collected, including providing our Services, maintaining business records, meeting legal obligations, and addressing disputes or security concerns.

We may retain SMS opt-out and suppression records as needed to ensure that messaging preferences continue to be respected.

7. Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect Personal Information from children under 13 through our Services. If we learn that we have collected such information in circumstances requiring its removal, we will take appropriate steps to address it in accordance with applicable law.

8. Cookies and Privacy Signals

Our Site may use cookies and similar technologies to support functionality, understand website activity, and improve the user experience. Browser settings and other available privacy controls may allow you to manage certain tracking technologies.

Our Site does not currently alter its data collection or behavior patterns when it encounters a "Do Not Track" (DNT) signal from your browser, as no uniform industry-wide standard for recognizing or responding to these signals has been established.

9. International Users

En Fuego, LLC is based in the United States, and our Services are intended primarily for customers in North America. Our collection, use, and protection of Personal Information are subject to applicable privacy and data protection laws. We do not actively target or conduct business within the European Union (EU) or United Kingdom (UK).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal obligations. Updates will be posted at https://enfuego.cc/privacy with a revised effective date. Additional notice or consent will be provided when required by applicable law.

11. Contact Us

If you have questions about this Privacy Policy or our information practices, contact us at:

En Fuego, LLC
Email: privacy@enfuego.cc
Mail: 2355 Fairview Avenue North, Suite 241, Roseville, MN 55113